Sustainability starts with people
Sustainability is often measured in carbon, energy, and waste. But a truly sustainable business also has to protect people.
At TXO, we believe technology should create value without causing harm. That belief shapes how we operate every day, including our clear and uncompromising stand against modern slavery and human trafficking across our global operations and supply chains.
Our vision is to be the global leader in transforming technology for a more sustainable future. For us, that future must be built on responsible practices, transparent supply chains, and partners who share our standards.
“At TXO, responsible business is not a separate initiative—it is part of how we operate every day,” says Craig Henderson, Group Head of Responsible Business. “From the partners we work with to the way technology is sourced, reused, and redeployed, we are clear that sustainability and respect for human rights must go hand in hand.”
Our purpose is clear: we enable organisations worldwide to optimise and transform technology across its entire lifecycle, accelerating sustainability, unlocking value, and delivering measurable environmental impact.
But every piece of technology has a human story behind it. It is manufactured, transported, handled, repaired, and redeployed by people across the world. Ensuring those people are treated fairly is a core part of delivering genuinely sustainable outcomes.
That is why our approach to modern slavery is embedded in how we operate, not treated as a compliance exercise.
A global supply chain brings global responsibility
We work with manufacturers, suppliers, service providers, and logistics partners across multiple regions. This global network allows us to support customers wherever they operate, but it also requires strong oversight and clear standards.
We recognise that some areas of global supply chains carry higher risks of labour exploitation. Rather than ignoring that reality, we address it through structured risk assessments, supplier audits, and ongoing engagement.
Clear expectations, backed by action
We maintain a zero-tolerance approach to forced, bonded, or compulsory labour. Our Anti-Slavery and Human Trafficking Policy and Supplier Code of Conduct set out the standards we expect across our operations and supply chain.
Suppliers are assessed regularly, and higher-risk areas are prioritised for audits. Where issues are identified, we focus on improvement, working with partners to raise standards rather than simply shifting the problem elsewhere.
We also encourage employees and suppliers to speak up if something does not feel right. Our whistleblowing framework helps concerns surface early, so they can be addressed responsibly.
Awareness, accountability, and improvement
Modern slavery is often hidden. That is why training and awareness are essential. Our employees receive regular training to help them recognise risks and report concerns. We also provide guidance and resources to suppliers to help them meet our expectations.
We track supplier audits, training completion, and reported incidents to understand where we are performing well and where we need to improve. These insights shape our actions year after year.
Building a more responsible technology lifecycle
Our commitment to tackling modern slavery is reviewed annually and approved at Board level. As our business grows, we continue to expand supplier auditing, strengthen training, and work with industry partners to share best practice.
“Maintaining strong ethical standards across our supply chain is essential to the trust our customers place in us,” Craig adds. “It is a core part of how we build a sustainable business for the long term.”
What this means for our customers and partners
Working with TXO means working with a business that takes responsibility seriously. We set clear expectations for our suppliers, carry out risk-based due diligence, and invest in training and continuous improvement across our operations.
For customers, this provides confidence that the technology they source, reuse, and redeploy through TXO is supported by responsible practices and transparent supply chains.
For suppliers and partners, it means working to shared standards that prioritise ethical labour practices and long-term, sustainable relationships. Because transforming technology for a more sustainable future should never come at the expense of human dignity.
Learn more about our approach
To understand our policies, due diligence processes, and commitments in full, we invite you to read our Transparency in Supply Chains (TISC) Statement, which outlines the steps we take to prevent modern slavery and human trafficking across our global operations.