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This policy lays out how and why we use cookies on our websites, and offers resources that will allow you to make an informed decision regarding the acceptance, rejection or deletion of any cookies that we use. We also recommend that you read through our terms & conditions and privacy policy.
This policy may change at any time, so please check it regularly. We cannot be held responsible if the information in this policy is out of date or contains typographical errors. If there’s anything you’d like to discuss with us, please don’t hesitate to get in touch.
How do we use cookies?
We use cookies to improve the way our websites work. Some third-party cookies are also set by companies we work with. Some of these cookies are optional. We have set out the cookies that we use and how we classify them below. You can change your cookie preferences on our website at any time:
Cookies that we use
Necessary cookies – always active
These cookies are necessary for our website to function and cannot be switched off in our systems. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work as expected. In some cases, these cookies are set by third-party services that we use on our website.
These cookies are usually only set in response to actions made by you which amount to a request for services, such as setting your cookie control preferences, adding items to a cart, logging in, or filling in forms.
| Domain | Description |
| txo.com | For carts, currency and language preferences, form completion, and other essential website operations. |
| vimeo.com | To enable the video to play on our homepage and to collect analytics data such as how long a viewer has watched the video, these cookies do not track individuals. |
| hubspot.com | HubSpot powers our live chat facility and other aspects of our website services. |
| google.com | This cookie does not store any personal data and is set for us to be able to use Google Tag Manager to control which cookies are loaded (or not loaded) onto our website as part of your session, based on the cookie preferences you set. |
Analytical cookies
The default for these is ‘switched off’ unless you accept them. You can change your preferences at any time.
These cookies allow us to count visits and traffic sources so we can measure, monitor and improve the performance of our website. They help us to know which pages are the most (and least) popular and to see how visitors move around the website. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
| Domain | Description |
| google.com | Google Analytics |
| facebook.com | Facebook Ads |
| hotjar.com | Behaviour Analytics |
| linkedin.com | LinkedIn Ads |
Marketing cookies
The default for these is ‘switched off’ unless you accept them. You can change your preferences at any time.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
| Domain | Description |
| google.com, linkedin.com, facebook.com | To build a profile of your interests which help to show you relevant adverts on 3rd party websites/services. |
Social sharing cookies (blog only)
We use some social sharing plugins, to allow you to share certain pages of our website on social media. They write cookies as part of their service(s). These are all third-party cookies and are optional. Without them, you will not be able to use the social sharing features of our website.
| Domain | Description |
| linkedin.com, facebook.com, twitter.com, addthis.com | To enable you to use social sharing features. |
Further information
For further reading about cookies usage, your rights, and how to control or delete cookies, we have collected the following resources:
- the Information Commissioner’s Office cookies information for public users;
- the BBC’s WebWise information service pages about cookies;
- information about the types of cookies that Google use;
- Google’s Analytics security and privacy principles;
AboutCookies.org‘s advice on controlling cookies and deleting cookies.
Policy version: 7
Last reviewed: Feb-2022