From power outages to equipment damage, Moov Africa faced a real challenge with sourcing high-quality Ericsson end of service life equipment to maintain their telecom network operations efficiently. Discover how Moov Africa teamed up with TXO to quickly access the exact spare parts needed to address equipment failures and minimise downtime.
Requirement
Moov Africa was experiencing frequent power outages and subsequent equipment damage, particularly affecting Ericsson cards and modules. As these components had reached the end of their service life (EOSL), they could no longer be supplied by the OEM. Moov Africa needed a reliable source of spare parts to address equipment failures and minimise downtime.
Solution
TXO collaborated with Moov Africa to establish a buffer stock of Ericsson spare parts, anticipating the need for replacements. Working closely together, we built a comprehensive list of required spares to ensure prompt and efficient response to equipment failures.
“We were dealing with significant challenges caused by electricity shortages, which resulted in frequent power outages and equipment damage. However, thanks to the valuable collaboration with TXO, we found a reliable solution that not only helped us overcome these obstacles but also ensured smooth and uninterrupted operations for our valued customers.”
Arisistide Yao, Field Operation and Maintenance Manager at Moov Africa
Result
By partnering with us, Moov Africa successfully, and significantly, decreased the risk of hardware downtime caused by the unavailability of necessary replacement spares. Our collaboration has also led to substantial cost savings for the customer by procuring sustainable, green market equipment from TXO’s stock holding of more than 1 million telecom products, instead of relying solely on the OEM. Additionally, our responsiveness aligned perfectly with Moov Africa’s operational needs, ensuring swift resolution of equipment issues.
Product/service used
Refurbished Ericsson spare parts supplied by TXO, including the following part numbers: KRC161269/1, ROJ21104/1 and BKV301216/130.
More information
Ready to enhance your network’s reliability and minimise downtime? Contact TXO today, and let us provide you with the same exceptional service and solutions that helped Moov Africa conquer their telecom equipment challenges. Our dedicated team is here to assist you with all your spare parts needs, so you can ensure smooth and uninterrupted network operations.